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We are Timbuk2
Continually inspired by San Francisco, the people and bustling city, Timbuk2 bags and accessories are hand sewn with care and attention that most companies can only dream of...
Better Bags, Better Communities
Timbuk2 Messenger Bags, Backpacks, & Travel AccessoriesAfter being unable to find suitable bag for the demands of his daily deliveries, San Francisco bicycle messenger Rob Honeycutt decided to make one for himself and created the first Timbuk2 messenger bag in 1989. Since then, Timbuk2 has been making bags built to last a lifetime, literally. They are committed to improving life in cities across the country by designing long-lasting products that enable freedom for the digital nomad.
Timbuk2 bags are a favorite here at OutlandUSA.com with our employees and customers. Their bags are tough enough to take wind, rain, sleet, and snow. Many Timbuk2 backpacks have a waterproof lining as well as a waterproof outer, to keep your most important items safe and dry. They are often double stitched and brilliantly designed with lots of interior and exterior pockets, supportive back panels and comfortable straps. Optimizing their materials, their community, and creating programs that give new life to used bags, they continually show their customers that they care about the process, the individual, and the final outcome. Some of our most popular and well loved Timbuk2 bags are the Division Pack Backpack, the Lug Knapsack, and the Especial Tres (with backpack straps). Find out more information about Timbuk2's warranty and cleaning instructions below.
Questions & Tips
- Q: Can I put my Timbuk2 bag in the washing machine?
Can you wash your bag in the washing machine? No, and here's why; Some of the fabric has a waterproofing coating on the inside that may dissolve in the washer. Some bag's colors might bleed or run. It will void the warranty. NEVER put your bag in the dryer. Never ever.
Instead we recommend spot cleaning your bag;
- Take a damp towel or sponge with a mild detergent and wipe clean.
- For greasier, more stubborn stains - try plain dish soap or a gentle cleaner like Simple Green.
- Q: My bag is broken or damaged. What should I do?
While Timbuk2 bags are nearly indestructible, strange things do happen. Lucky for you, all the information you need is in our warranty tab. If they can't repair your goods, they will replace it! Now THAT'S a warranty- Learn more about Timbuk2's warranty in the warranty tab!
Warranty:
Timbuk2 products are built to last a lifetime; its not uncommon for Timbuk2 bags to outlast relationships, jobs, and even pets.. They select materials that are tough enough for whatever life throws at you, they recycle bags you're ready to break up with, and their Lifetime Warranty covers any defects or tragic fails you may encounter over time. If there is a defect in the materials or workmanship Timbuk2 will repair the bag at their discretion. Bag repairs normally take 4-6 weeks. To find out all the nitty gritty details, read on!
Timbuk2 products have a lifetime warranty; they stand behind the legendary quality and craftsmanship of all our products. Their warranty is valid only when the Timbuk2 product is purchased through an Authorized Reseller like OutlandUSA.com.
Damages not covered are those resulting from abuse, normal wear and tear, cosmetic damages that do not affect the functionality of the bag (such as scratches or stained fabrics). Loss of the contents within a bag, loss of use, loss of time, or similar expenses are not covered. The lifetime warranty does not include our apparel products, such as t-shirts and hoodies.
Your Timbuk2 bag is sewn by hand and might contain some slight imperfections. these add character to an already awesome product. :)
NOTE: If your product arrived defective please contact Timbuk2 customer service at 1-800-865-2513 and they will move mountains to right your wrong.
Not sure if you qualify for a warranty? Send a couple pictures to warranty@timbuk2.com and they will take a look.
Sizing:
See each product page for more specifications about each bag size.
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